Information Exchange Methods and Disruptions in Wood Supply Chains

Dependency of accurate and timeliness information is increasing in supply chains. A disruption in information exchange in supply chain can cause severe repercussions to the flow of materials within it. This paper is addressing this gap by assessing the information exchange methods and their disruption risks wood supply chains of an international pulp and paper manufacturer. In this study we illustrate the importance of different information exchange methods as well as the vulnerability reflected to the chain by the possible disruptions of them. The main risk identified by the interviewees raised from information intensive the logistics systems. Internet and phone connections as well as personal relations were found to be essential for fluent information exchange.